Contact
Questions, sales, partnerships, or affiliate requests — pick the right channel and we’ll be quick.
SalesVolume licensing, agency bundles, custom credit packs and white-label.sales@pluginjoy.com →
Follow on XRelease notes, behind-the-scenes, and the occasional unhinged take on SEO.@PluginJoy →
Affiliates30% recurring commission for the first year. No minimum payout, NET-30.Apply to the program →
Send us a message
Prefer email? Reach us at support@pluginjoy.com. Otherwise, drop a line below — it lands in the same inbox.
Quick answers
How long do replies take?
One business day for support and sales. Affiliate applications: 1–3 business days. Press: same day if we can.
Do you offer refunds?
Yes — 30-day no-questions-asked refund on every Pro license. See our refund policy.
Do you have phone support?
Email is our default — it’s faster for diagnosing issues and lets us share screenshots and links. Agency plans include scheduled calls.
Where are you based?
The Netherlands. The team is fully remote — replies come from CET working hours, but we cover most of the EU and US business day.
Are you GDPR compliant?
Yes. Data is hosted in the EU, we don’t sell user data, and our plugins use no third-party trackers beyond Google Analytics 4 (cookieless). DPA available on request.
Still want to write?
Reach us directly — every message gets a reply within one business day, with the right person on the case.